TRAINING REPORT ON INTERNET USAGE, RELATED THREATS, CYBERSECURITY, AND CORPORATE EMAIL ROLLOUT

Date: 14^th February, 2025

Venue: Kwaebibirem Municipal Assembly Conference Hall, Kade
Prepared by: M.I.S. Unit – KbMA

1. Introduction

The I.T. Unit of the Kwaebibirem Municipal Assembly (KBMA) organized a comprehensive training session for all staff of the Assembly. This initiative aimed to equip employees with the knowledge and skills necessary for responsible internet usage, identification of online threats, adherence to cybersecurity best practices, and effective use of corporate email services.

2. Objectives

The primary objectives of the training was to:

• • Educate all KbMA staff on safe and responsible use of the internet.

• • Raise awareness about common online threats including phishing, malware, and social engineering.

• • Introduce staff to basic cybersecurity practices to safeguard both personal and institutional data.

• • Prepare staff for the rollout and proper usage of official KbMA corporate email addresses.

• • Enhance overall digital literacy and IT competence across departments.

3. Training Scope

The training covered the following areas:

• • Responsible Internet Usage

    • • Do’s and Don’ts in a corporate environment
    • • Managing work-related online activity

• • Cyber Threat Awareness

    • • Understanding phishing, malware, and ransomware
    • • Real-world case studies of cyber incidents

• • Cybersecurity Best Practices

    • • Password management
    • • Email security tips
    • • Safe data sharing practices

• • Corporate Email Orientation

    • • Introduction to KbMA email accounts
    • • Setting up email on devices
    • • Official communication protocols

• • General I.T. Literacy

    • • Basic troubleshooting tips
    • • Use of collaborative tools (e.g., Google Workspace, Microsoft 365)

4. Target Audience

All staff of the Kwaebibirem Municipal Assembly were targeted to take part of the training. They include staff from the following departments and units:

• • Administrative staff

• • Finance and Accounting

• • Planning and Development

• • Social Welfare and Community Development

• • Works

• • Environmental Health

• • Physical Planning

• • Procurement

• • Human Resource

• • Internal Audit

• • Planning

• • Budget

5. Training Format & Duration

• • Methodology:

Interactive presentations and demonstrations.

• • Duration

One-day intensive session

• • Mode

In-person

• • Materials

Slides from power point presentation and practical videos

6. Outcome of the training

At the end of the training, participants were able to:

1. 1. Understand the importance of secure internet practices.

1. 1. Recognize and avoid common cyber threats.

1. 1. Successfully set up and use their KbMA corporate email accounts.

1. 1. Improve communication and productivity through IT tools.

7. Challenges Encountered

1. 1. Some participants had limited prior exposure to digital tools, which required additional time for basic troubleshooting.

1. 1. Network connectivity issues disrupted a few live demonstrations.

1. 1. Time constraints limited in-depth coverage of advanced cybersecurity topics.

1. 1. Resistance to change from staff accustomed to traditional communication methods.

8. Recommendation

• • Organize follow-up refresher courses and hands-on workshops to reinforce skills.

• • Improve IT infrastructure to ensure stable internet connectivity during training and daily operations.

• • Develop easy-to-follow user manuals and FAQs for corporate email use.

• • Promote a culture of cybersecurity awareness with regular updates and reminders.

• • Encourage departmental IT champions to support colleagues in adopting new technologies.

9. Conclusion

This training marks a critical step in enhancing the digital capacity of the KbMA workforce. With increasing reliance on digital communication and systems, such a foundational knowledge is essential to secure operations and efficient service delivery.

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